Our Culture

We commit to each other to work together as a Team, aligning our individual and common professional goals, creating the very best value for our customers, and operating in a manner where:

  • Every member of the Team feels inspired to contribute and compelled to participate
  • Results matter, but not at the expense of integrity
  • Excellence is recognized
  • Creativity is encouraged & the status quo is challenged
  • Collaboration is celebrated
  • Continuous progress is made deliberately and vigorously

Our Values

In order to create the organizational culture we desire, we will embrace and embody the following AIA core values when working with AIA employees, our customers and our carrier / vendor partners:

  • Integrity: Operate at all times with integrity-based relationships and business practices
  • Excellence: Commit to excellence at every level of the organization
  • Accountability: Embrace accountability and honor commitments
  • Mutual Respect: Treat others with respect, even under stressful circumstances
  • Courage: Act with courage and perseverance, even in the face of resistance
  • Collaboration: Communicate honestly and appreciate differing viewpoints and the value of constructive feedback
  • Flexibility: Maintain flexibility and a sense of humor
  • Recognition: Appreciate and acknowledge each team member’s contribution to our collective work product and overall success